Refund Policy - Sahu Sacred Oils

A Promise of Integrity, Transparency, and Trust

At Sahu Corporation, your experience matters. We stand behind every sacred oil we offer—crafted with intention, reverence, and the highest standards of purity. If for any reason you are not fully aligned with your purchase, we offer a 30-day money-back guarantee to ensure your journey with us remains one of trust and ease.

1. 💸 Eligibility for a Refund

You are eligible for a full refund if the following conditions are met:

  • Timeframe: Your refund request is submitted within 30 days of the original purchase date.
  • Product Condition: The product must contain at least 80% of its original contents, ensuring fair use and the ability for us to properly evaluate returns.

This policy applies to all Sahu Sacred Oils, including roll-ons, pure essence oils, and ritual blends.

2. 📝 How to Request a Refund

To request a return or refund:

  1. Contact Us:

    • Visit our Contact Page or email us directly.
    • Include your order number, reason for return, and any supporting details or concerns.

  2. Return the Product:

    • You are responsible for safely shipping the product back to us.
    • Ensure the item is securely packaged to avoid damage during transit.
    • Return shipping costs are the responsibility of the customer.

3. 🔄 Refund Processing Time

  • Once your returned product is received and inspected, your refund will be processed within 5–7 business days.
  • Refunds are issued to the original payment method used at checkout.
  • You will receive a confirmation email once your refund has been completed.

4. ⚠️ Refund Exceptions

We’re unable to process refunds if:

  • The product has less than 80% of its content remaining
  • The refund is requested more than 30 days after purchase
  • The product arrives damaged due to improper return packaging

5. 💬 Need Help?

If you have any questions about our refund policy or need assistance with your return, we’re here to help—heart-centered and responsive.

📩 Email: jim@sahuoils.com
📍 Mailing Address:
Sahu Corporation
Buffalo, NY 14201, USA

🌟 Closing Note from the Heart:

Your trust is sacred to us. Thank you for allowing us to support your journey through the wisdom of ancient Egyptian alchemy and plant-based healing. Each return or exchange helps us improve, grow, and serve our global community with even greater clarity.